About Us
What is WHISKERHAUS?
We're a small, family-owned business based in Los Angeles.
Our brand originated after spending over 20 years designing, manufacturing, and selling (human) furniture across the continental U.S. While all our products are always designed in California, we have trusted relationships in every stage of the manufacturing process with our international partners in Vietnam and Taiwan-- from manufacturing to distribution to quality assurance.
As lifelong pet parents ourselves, however, we've experienced firsthand the gap in the market for durable, beautifully designed furniture that caters specifically to our fur babies.
We felt inspired that pet furniture should not compromise on style and quality. Our journey began from a desire to fill this void, creating pieces using our deep experience with high-quality human furniture so Whiskerhaus products are as sturdy as they are stylish, designed with our beloved pets in mind.
Our dogs and cats are very much a part of our family. And doesn't every member of your family deserve a stylish and comfortable place to rest? We think yes!
Shipping
What are your delivery times?
Most orders ship within 1-3 business days. Delivery times vary depending on your location, but typically take 4-6 business days within the contiguous U.S.
How much will shipping cost?
Shipping fees are set at a flat $15 charge for the United States
Can you provide worldwide shipping?
Unfortunately, we are only shipping in the U.S. at this time.
Products
What materials are your products made of?
We take pride in selecting quality, sustainable, and durable products. While materials can vary from bed to bed, our products are generally made out of solid wood, wood veneer, luxury cotton fills, scratch resistant fabric, and/or vegan leatherette.
How do I care for the pet beds?
Lint roll frequently and vaccum when there is visible debris, dirt, or hair. For stubborn stains, use a water based solution and scrub lightly with a clean towel.
We do not reccommend chemical solutions unless it is made specifically for human-grade furniture. Always test in an inconspicuous area first before applying.
Can your beds fit large dogs?
We love big dogs! However, our first collection is tailored to small to medium pets.
Please see details for each bed, but most of our beds can fit pets up to 50 lbs.
Are your beds machine washable?
To preserve style, not all beds are machine washable. Fabrics with zippers are removable.